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    U.S. Terms of Use · Comprehensively reviewed on ToS;DR

    Is Uber's Terms of Service safe?

    E

    ToS;DR Grade E · Very serious concerns

    Updated July 10, 2023

    According to ToS;DR, Uber is rated Grade E. Approved analysis includes 2 blockers and 14 concerning points. ToS;DR marks this service as comprehensively reviewed. Top issues: Private messages can be read; Sensitive data is collected and shared to target advertising; The service can delete your account without prior notice and without a reason.

    Blockers

    2

    Bad

    14

    Good

    6

    Official documentU.S. Terms of Use
    Full analysisView on ToS;DR

    Top concerning points

    1. 1.

      Private messages can be read

      blocker
      High

      The Service is able to access, scan, review or read all user communications, including private messages, which may contain personal or sensitive data.

      Source quote / document
    2. 2.

      Sensitive data is collected and shared to target advertising

      blocker
      High

      Sensitive data refers to information requiring special protection, such as health data, political and religious beliefs, ethnic origins, sexual life and financial information. The service collects and shares this data with third parties for advertising or marketing.

      Source quote / document
    3. 3.

      The service can delete your account without prior notice and without a reason

      bad
      High

      At any time, your account can be terminated without explanation and without warning by the service.

      Source quote / document
    4. 4.

      Your biometric data is collected

      bad
      High

      This service can collect or use your biometric data. This includes but is not limited to facial recognition, fingerprints, and iris scans. Although this feature can sometimes be convenient to the user, providing this type of information to the service could open your personal data to being sold or stolen.

      Source quote / document
    5. 5.

      This service tracks you on other websites

      bad
      High

      The service may use tracking technologies in third-party websites to track your online activity while you aren't visiting their Site.

      Source quote / document
    6. 6.

      Your profile is combined across various products

      bad
      High

      When using multiple services from one same company, they can combine these (unrelated) information sources about you to build up a single richer user profile about you.

      Source quote / document
    7. 7.

      Third-party cookies are used for statistics

      bad
      High

      For instance, Google Analytics, rather than self-hosted (first-party) statistics software.

      Source quote / document
    8. 8.

      You are tracked via web beacons, tracking pixels, browser fingerprinting, and/or device fingerprinting

      bad
      High

      Tracking technologies (such as web beacons, tracking pixels...) are employed on users and/or the service assigns a unique ID to a browser or device to track its behaviour.

      Source quote / document

    Frequently asked questions

    What is Uber's ToS;DR privacy grade?
    ToS;DR rates Uber as Grade E. Grades range from A (best) to E (worst). See the full breakdown on ToS;DR.
    Is Uber's Terms of Service safe?
    ToS;DR's Grade E means the terms raise serious concerns. Read the blocker and bad points carefully before accepting.
    What is a top concern in Uber's terms?
    Private messages can be read — The Service is able to access, scan, review or read all user communications, including private messages, which may contain personal or sensitive data. (Source: ToS;DR approved point).
    Where can I read Uber's official terms?
    ToS;DR tracks "U.S. Terms of Use" at https://www.uber.com/legal/en/document/?country=united-states&lang=en&name=general-terms-of-use. Always prefer the official document over summaries.

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    Ratings and points from ToS;DR (open data). Termwise is not affiliated with ToS;DR. This page is informational, not legal advice. Always read the official document.