Is Mattermost's Terms of Service safe?

Top concerning points

1. 1.

   Specific content can be deleted without reason and may be removed without prior notice

   blocker

   High

   This service can delete specific content. Usually they will claim they reserve the right to do it at their sole discretion, which is legalese for saying they won't give a specific reason. If the terms say they will not notify you, it shall be included in the quote but if it does not explicitly say they will give you a notice, it can be reasonably inferred that they can do it without telling you.

2. 2.

   Your personal data is used for automated decision-making, profiling or AI training

   blocker

   High

   Personal data or content you share with the service may be processed to make decisions by automated means without human involvement. This includes profiling, which is any form of automated processing of your information to analyse or predict things like your economic situation, health, personal preferences or interests; as well as Artificial Intelligence training.

3. 3.

   You are forced into binding arbitration in case of disputes

   bad

   High

   This service forces users to use their own contracted arbitrator and forces users to waive their rights to jury trial.

4. 4.

   Extra data may be collected about you through promotions

   bad

   High

   Additional personal data may be collected through contests, surveys, promotions, petitions or sweepstakes.

5. 5.

   Your personal data may be used for marketing purposes

   bad

   High

   The service may use your personal data for marketing, such as sending you personalised offerings.

6. 6.

   Information is gathered about you through third parties

   bad

   High

   This Service may employ, either identifiable or non-identifiable, data collection from third party sources about you.

7. 7.

   This service gives your personal data to third parties involved in its operation

   bad

   High

   Your personal data is or may be given to third parties essential to the service’s operation. This could be an external spam detection service for an internet forum.

8. 8.

   Your account can be deleted or permanently suspended without prior notice and without a reason

   bad

   High

   At any time, your account can be terminated without explanation and without warning by the service.

Frequently asked questions

What is Mattermost's ToS;DR privacy grade?

ToS;DR rates Mattermost as Grade E. Grades range from A (best) to E (worst). See the full breakdown on ToS;DR.

Is Mattermost's Terms of Service safe?

ToS;DR's Grade E means the terms raise serious concerns. Read the blocker and bad points carefully before accepting.

What is a top concern in Mattermost's terms?

Specific content can be deleted without reason and may be removed without prior notice — This service can delete specific content. Usually they will claim they reserve the right to do it at their sole discretion, which is legalese for saying they won't give a specific reason. If the terms say they will not notify you, it shall be included in the quote but if it does not explicitly say they will give you a notice, it can be reasonably inferred that they can do it without telling you. (Source: ToS;DR approved point).

Where can I read Mattermost's official terms?

ToS;DR tracks "Terms of Service" at https://mattermost.com/terms-of-use/. Always prefer the official document over summaries.